Last updated: 06 September 2026
This Privacy Policy explains how Office4u collects, uses, stores, and protects information provided by customers and website visitors. Office4u is the trading brand of Alhazi Office Furniture Trading Co LLC, based in Dubai, United Arab Emirates.
By using our website, submitting an enquiry, requesting a quotation, contacting us through WhatsApp, email, phone, or placing an order, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and business information when you contact us, submit a form, request a quotation, or place an order. This may include:
- Name
- Email address
- Phone number or WhatsApp number
- Company name, if provided
- Delivery location or project location
- Product enquiry details
- Office layout, reference images, or project requirements shared by the customer
- Billing or order-related details, where applicable
We may also collect basic website usage information such as browser type, device type, pages visited, approximate location, time spent on the website, and other analytics data.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and quotation requests
- Prepare product details, pricing, and custom furniture options
- Contact customers by phone, WhatsApp, or email regarding their enquiry or order
- Arrange delivery, installation, and after-sales support
- Improve our website, products, services, and customer experience
- Maintain business records, invoices, and order history
- Send relevant updates or offers, where appropriate
We do not sell customer personal information.
Customer Enquiries and Shared Files
Customers may share office layouts, product reference images, measurements, material preferences, or other project details with us. We use this information only to understand the requirement, prepare quotations, suggest suitable furniture options, and provide related service support.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour, and support marketing or analytics tools. Cookies may help us understand which pages are visited, how users interact with the website, and how enquiries are generated.
You can control or delete cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Third-Party Services
We may use trusted third-party services for website hosting, analytics, advertising, email, forms, payment/order processing, delivery coordination, or customer communication. These service providers may process limited information only for the purpose of providing their services to us.
Our website may also include links to third-party platforms such as Google Maps, WhatsApp, social media pages, or payment/service providers. We are not responsible for the privacy practices of external websites or platforms.
How We Protect Your Information
We take reasonable steps to protect customer information from unauthorised access, misuse, loss, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep customer enquiry, quotation, order, and communication information for as long as needed for business, customer service, accounting, warranty, legal, or operational purposes.
Your Rights and Choices
You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal, accounting, warranty, and business record requirements.
You may also ask us to stop sending promotional messages. However, we may still contact you regarding active enquiries, quotations, orders, delivery, installation, warranty, or service-related matters.
Children’s Privacy
Our website and services are intended for business customers and general adult users. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact Office4u using the details below:
Office4u
Alhazi Office Furniture Trading Co LLC
WH#4, Mena Jabal Ali, Jabal Ali Industrial First, Dubai, United Arab Emirates
Phone / WhatsApp: +971 58 574 5782
Email: [email protected]